jilibet Terms and Conditions

1.1 Age Requirement

All jilibet services are open only to persons aged 21 or above. Minors are strictly prohibited from creating accounts or using any service. If we become aware of any account held by a minor, it will be closed immediately and all associated funds may be forfeited.

1.2 Single Account Policy

Each user may operate only one account. Creating more than one account in the same person's name is a clear breach of these Terms and will be treated as bonus fraud.

1.3 Scope of Application

These Terms apply equally to jilibet's website, mobile applications (Android and iOS) and all related services. Where separate rules exist for a specific service, those rules apply alongside these general Terms.

2.1 Registration Requirements

• The name, mobile number and date of birth provided when opening an account must be accurate.
• A valid mobile number and email address are mandatory.
• OTP verification must be completed during registration.
• Any changes to account details must be made through the support team.

2.2 Identity Verification (KYC)

For security reasons, jilibet may request a copy of your national ID card or passport at any time to verify your identity. This verification may be mandatory before processing large withdrawal amounts. Failure to complete verification on time may delay payment processing.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. jilibet is not liable for any loss arising from sharing your login details with a third party. If you suspect unauthorised access to your account, contact the support team immediately.

3.1 Deposit Limits and Methods

• Minimum deposit: ৳100 (the same across all methods).
• Accepted deposit methods: bKash, Nagad, Rocket and bank transfer.
• Only payment methods registered in the account holder's own name may be used.
• Transactions from third-party accounts are not accepted.

3.2 Withdrawal Rules

• Minimum withdrawal: ৳1,000.
• Withdrawal methods: bKash, Nagad, Rocket and bank transfer (including major banks such as Dutch-Bangla Bank, Islami Bank and BRAC Bank).
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals from bonus funds are not possible until the wagering requirements on the bonus have been met.

3.3 Suspicious Transactions

If unusual or suspicious financial activity is detected, jilibet reserves the right to suspend the transaction and conduct an investigation. Account funds may be held during the investigation.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000, and the wagering requirement will be ৳1,000 × 10 = ৳10,000.

4.2 Ongoing Promotions

• Weekly Reload Reward: 20% bonus on weekly deposits, up to ৳5,000. Wagering requirement 15 times.
• Slot Festival Bonus: 30% bonus on slot games, up to ৳8,000. Wagering requirement 20 times, once per day.
• Birthday Special Gift: Up to ৳1,500 reward on your annual birthday. Wagering requirement 10 times.
• Refer a Friend: Up to ৳2,000 for each successful referral. Wagering requirement 12 times.
• Weekend Cricket Deposit Offer: 50% bonus on weekends, up to ৳10,000. Wagering requirement 18 times.

4.3 General Bonus Policy

• Bonus funds are not cash — they cannot be withdrawn before the wagering requirements are met.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• Bonus awards may be cancelled at any time if they are found to be connected to fraudulent activity.
• jilibet reserves the right to modify or cancel any bonus offer at any time.

5.1 Game Results and Disputes

All game results are determined by a Random Number Generator (RNG) and cannot be altered. If a game is not completed due to a technical error, the bet will be considered void and the staked amount will be refunded.

5.2 Betting Limits

Each game or event has set minimum and maximum bet limits, which are displayed in the game interface. jilibet monitors unusual betting patterns and reserves the right to adjust betting limits where necessary.

5.3 Sports Betting Specific Rules

• Bets placed after an event has started may not be accepted.
• If a match is cancelled or abandoned, the staked amount will be refunded.
• If an error is found in the published odds, bets may be settled at the corrected odds.
• Live betting is available for selected events.

7.1 Setting Deposit Limits

Users may set their own daily, weekly or monthly deposit limits. Once a limit is lowered, it takes effect immediately; increasing a limit is subject to a 24-hour waiting period.

7.2 Self-Exclusion

Any user may contact the support team to temporarily or permanently close their account. Requests to reactivate an account during a self-exclusion period will not be accepted.

7.3 Minor Protection

A note for parents: please use parental control software on your device to prevent minors from accessing this site. jilibet reserves the right to verify the age of all registered members.

8.1 Purposes of Data Use

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Providing customer support services.
• Fulfilling legal obligations.

8.2 Cookie Policy

jilibet uses cookies for the proper operation of the website. By accessing the site, you consent to the use of cookies. Cookies can be disabled through browser settings, though this may limit some functionality of the site.

10.1 Service Interruptions

jilibet is not obliged to provide financial compensation for temporary service interruptions caused by server maintenance, internet connectivity issues, third-party service failures, or any other reason. However, in such situations, every effort will be made to refund bets on games that were in progress.

10.2 User's Own Decision

The decision to place bets or play games is entirely the user's own. jilibet does not guarantee any wins or rewards. Risk is present in all gaming activities and the user participates at their own risk.

10.3 Severability of Terms

If any clause of these terms is found to be unenforceable for any reason, the remaining clauses will continue to be fully effective.

11.1 Effective Date of Changes

Updated terms will take effect from the date of publication. Continued use of the site after any changes will be taken as acceptance of the new terms.

11.2 Support & Contact

For any questions about these terms, contact us via our 24/7 live chat service or by email at: [email protected]. Our support team provides assistance in both Bengali and English. You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.